As a small business owner, your primary focus is on business growth and development and upgrading to the latest technology doesn’t always make it to the top of your list of priorities, especially if you have an existing system that works perfectly well. While it’s important for business continuity to cut costs where possible, it’s important to recognise that technology is designed to streamline and optimise business operations and will ultimately result in cost savings in the middle-to-long term.
One area where your business will benefit from almost immediate cost savings and improved efficiency is by replacing legacy phone systems with Voice over Internet Protocol (VoIP). VoIP allows businesses to do everything their previous system was able to do and more, and it comes with the benefit of being able to add or remove features as your business needs change. These are five ways VoIP for business could help cut the overhead costs of your company.
From the implementation, the technology needed to deliver VoIP is cheaper than phone lines. Your hardware is supplied by your VoIP service provider and is connected directly to your existing internet connection. There is no need for new phone lines or equipment. By opting for a service provider such as Ignite, you can choose from a number of services depending on the size and needs of your business. Our contracts are available on a month-to-month basis and can be easily changed according to your company’s needs.
Reduced long-distance calling
The cost of making telephone calls to international clients can be exorbitant. By using the Internet to make your calls, you’re able to make international calls at a fraction of the cost. By choosing a VoIP for a business solution such as Cloud PBX or CloudTalk, you’ll have transparent per-second billing.
Affordable advanced features
In a landscape where businesses have to be nimble to remain competitive, features like unified communication or video conferencing are more of a necessity than a luxury. Instead of making a large capital investment in the equipment to support these work processes, VoIP for business lets you integrate these features at a very low cost.
Upgrades are the vendor’s responsibility, not yours. This means you always have access to top-of-the-line equipment and your VoIP for business will always be the latest version. Most quality VoIP service providers usually also have a team of dedicated IT professionals who do maintenance and provide technical support in the case of downtime or a system malfunction.
In the past, remote workers, freelancers and contractors traditionally had no way to access the office landline. VoIP enables them to have call forwarding and visual voicemail for the same price as a legacy line, optimising productivity as staff are always connected.
Because running a small business is expensive, business owners need to cut back on overhead costs wherever there’s an opportunity. Fortunately, in the case of VoIP for business, the solution that saves you money is also the solution that will streamline your workflows to be more efficient. At Ignite we offer Cloud PBX and Cloud Talk with the ability to adapt your solution every month. To find out more about the benefits of VoIP, download our infographic.