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Getting a small business up and running is never easy. You have to on-board the right tools, employees, equipment and software that supports growth effectively. With your primary focus on growth and so many other things that require your attention, small business owners shouldn’t have to continuously worry about an Internet connection that keeps dropping or a phone company that keeps delaying the installation of business phone systems. 

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Fortunately, they don’t have to. By choosing the right business phone system, you wouldn’t have annoying issues popping up. Instead of defaulting legacy phone systems, we now have access to optimised and more efficient alternatives. Increasingly businesses are making the shift to VoIP technology (link to previous VOIP blog) which allows for the transfer of voice calls over the Internet, instead of traditional telephone lines. VoIP solutions are designed to provide full access regardless of area or device. In this blog, we take a look at the other benefits small businesses can enjoy from VoIP.

Around the clock business

Whatever the industry, with VoIP your business will always be accessible to your clients via a professional dedicated phone number. You don’t need to rely on fickle phone lines or unreliable phone companies to stay connected, all you need is an internet connection.


VoIP solutions can be accessed by yourself, or your employees, from anywhere at any time. This means employees can check voicemails while doing their morning commute or dial into a conference call from the comfort of their home. Having business phone systems that are easily accessible means employees aren’t chained to their desks and can work remotely.

Flexible solutions

No business is alike, so why should business owners take on a one-size-fits-all approach when it comes to their business phone systems? Unlike large organisations that have established lines and hardware already in place, small business owners require more flexible solutions. Your company might grow rapidly, in which case you need a communication line that will support this. This is why Ignite provides VoIP solutions with month-to-month contracts that can have features added or removed at any time.


The technology required to deliver a VoIP solution is significantly cheaper than the devices and installation (not to mention phone bills) of a legacy phone system. Small business owners who choose a VoIP business phone system will enjoy decreased service charges as well as transparent per-second billing and affordable prepaid call rates.

In fast-paced business environments, companies that fail to adapt and on-board digital business tools available to them will soon feel the competition from their future-facing counterparts. Simply put, if you want your business to thrive, you need to select the business tools that support business growth, not hamper it. If you’re still uncertain about the benefits of a VoIP solution, read about all of them in our infographic.

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